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AAA Driver Training License Dashboard: Access Digital Products and Reassign Licenses

3 min. readlast update: 09.30.2026
The AAA Driver Training License Dashboard allows you to access assigned digital products and manage eligible licenses. You can also reassign licenses individually or in bulk using a CSV file.
 

Accessing Your Digital Products

Step 1: Log In

Sign in to your AAA Driver Training account:

If you do not have an account, create one here:

Important: Use the same email address that received the license assignment email.

Step 2: Open the License Dashboard

  1. Go to your account page:
  2. Select Manage Digital Licenses.

Step 3: Access Your Products

In the My Access section, any products assigned to your account will be available for use.

Common product links include:

Product Not Showing?

If you do not see your assigned product:

  1. Verify you are logged in.
  2. Confirm you are using the email address that received the assignment.
  3. Return to your account page and select Manage Digital Licenses.
  4. Contact support if the product is still missing.

Reassigning a License

Licenses are automatically assigned to the original purchaser. Eligible licenses can be reassigned during the available reassignment window.

You can reassign licenses:

  • Individually using the Reassign button
  • In bulk using a CSV upload

Reassign a Single License

Step 1: Log In

Step 2: Open Manage Digital Licenses

  1. Visit My Account
  2. Select Manage Digital Licenses.

Step 3: Open "Licenses I Purchased / Manage"

Expand the Licenses I Purchased / Manage section to view:

  • Product
  • Assigned To
  • Reassign Until
  • Status
  • Action

Step 4: Reassign the License

  1. Locate the license you want to transfer.
  2. Enter the new user's email address.
  3. Select Reassign.

If the license is eligible, access will be transferred to the new user.

Verify the Reassignment

A confirmation message will appear at the top of the page.

To verify the update:

  1. Return to Licenses I Purchased / Manage.
  2. Confirm the Assigned To field displays the new email address.

The new user will also receive an email confirming access has been assigned.

Reassign Multiple Licenses Using a CSV File

Use CSV upload when assigning multiple licenses at one time.

Step 1: Log In

Step 2: Open Manage Digital Licenses

  1. Visit My Account
  2. Select Manage Digital Licenses.

Step 3: Open "Bulk Assign Licenses by CSV"

Expand the Bulk Assign Licenses by CSV section.

Step 4: Create Your CSV File

Your CSV must contain the following columns:

Use one row for each license assignment.

Step 5: Upload the CSV File

  1. Select your CSV file.
  2. Upload it through the Bulk Assign Licenses by CSV section.

The system will process each row and assign available licenses to the listed email addresses.

Verify the Upload

If successful, a confirmation message will appear showing the number of completed assignments.

You can also confirm assignments by reviewing the Assigned To column in Licenses I Purchased / Manage.

Common CSV Errors

You may receive an error if:

  • The product name is not recognized.
  • The email address is invalid.
  • No available license exists for that product.

Correct the issue in the CSV file and upload it again.

License Rules

  • Licenses are assigned to the purchaser by default.
  • Eligible licenses may be reassigned during the reassignment period.
  • Locked licenses cannot be reassigned.
  • Always verify changes in Licenses I Purchased / Manage.
  • New users should watch for an access email.
  • Users must log in with the same email address that received the assignment.

Need Help?

Contact AAA Driver Training Support:

Email: DriverTraining@national.aaa.com

Live Chat: AAA Driver Training Live Chat

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